Cookie Policy

Effective Date: 10th April 2025

This Cookie Policy explains how Belush ("we", "us", or "our") uses cookies and similar technologies on our website and mobile application ("Platform"). It also explains your choices regarding cookies and how you can manage them.

1. WHAT ARE COOKIES?

Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website or use an app. They help us recognize your device, remember your preferences, and enhance your user experience.

2. TYPES OF COOKIES WE USE

2.1. Strictly Necessary Cookies

These cookies are essential for the Platform to function properly and cannot be switched off. They include features like:

  • Logging in securely
  • Managing your session
  • Accessing secure areas of the site/app

2.2. Performance & Analytics Cookies

These cookies help us understand how users interact with our Platform by collecting anonymous information. This helps us:

  • Improve functionality and usability
  • Monitor traffic and usage patterns
  • Use tools like Google Analytics, Meta Pixel, etc.

2.3. Functional Cookies

These cookies remember choices you make, such as:

  • Language or location preference
  • Remembering your username
  • Saving customized dashboard settings

2.4. Targeting & Advertising Cookies

We use these cookies to:

  • Show you relevant ads across platforms like Facebook and Instagram
  • Limit the number of times you see an ad
  • Measure the effectiveness of our marketing campaigns

These may be placed by third-party advertising networks with our permission.

3. COOKIE DURATION

Cookies are either:

  • Session Cookies: Deleted when you close your browser.
  • Persistent Cookies: Remain on your device for a set period or until you delete them manually.

4. MANAGING YOUR COOKIE PREFERENCES

You can manage your cookie settings in the following ways:

On Our Platform:

Upon your first visit, you'll see a cookie banner that allows you to:

  • Accept all cookies
  • Customize your preferences
  • Reject non-essential cookies

You can revisit and change your cookie settings at any time from the site footer.

Via Your Browser Settings:

You can block or delete cookies using your browser settings. However, disabling some cookies may affect your experience with our services.

5. THIRD-PARTY COOKIES

We may allow third-party services like:

  • Google Analytics
  • Facebook Pixel
  • Hotjar

These services place their own cookies and track your behaviour across websites. We encourage you to read their privacy policies for more information.

6. CHANGES TO THIS COOKIE POLICY

We may update this Cookie Policy from time to time. When we do, we'll update the "Effective Date" at the top and notify you through the Platform or email.

7. CONTACT US

If you have any questions about how we use cookies or your data, please contact:

Email: support@belush.africa